Usernames are Scrambled

  • Resolved Kyle Carper

    (@inkutt)


    1 year, 9 months ago

    My new users usernames are all scrambled nonsense. The emails are recorded done and intact but every user’s username is all just a bunch of scrambled letters…..how do I fix???

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yurii

    (@yuriinalivaiko)

    1 year, 9 months ago

    Hello @inkutt

    Please verify that your registration form contains fields “Username” (user_login) and “Email Address” (user_email) and both fields are required.

    Are you using another form or tool other than the Ultimate Member registration form to add users? Some registration tools can automatically generate usernames or import them from a social network.

    Regards

    Plugin Support Yurii

    (@yuriinalivaiko)

    1 year, 8 months ago

    Hi @inkutt

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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