Users can’t pay subscriptions

  • jonvodden76

    (@jonvodden76)


    9 years, 9 months ago

    Hi

    We have two membership options on our site. One is a recurring monthly payment and one is a one-off payment.

    We have setup the payment system with Paypal and all was working fine.

    However, we are now having an issue with Membership2.

    A user is able to create an account but is not able to then log in using those credentials and cannot proceed to pay for their membership.

    As soon as a user enters their username and password the site says Please wait…. but does not do anything.

    Can you assist ?

    Thanks !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    9 years, 9 months ago

    Hi @jonvodden76,

    Hope you’re doing well 🙂

    Can you share URL to your site so we can test this out and see what might be going on?

    Cheers,
    Predrag

    Thread Starter jonvodden76

    (@jonvodden76)

    9 years, 9 months ago

    Hi Predrag

    Thanks for helping us out.

    Website is below:

    http://www.pvtraining.co.uk/memberships/

    There is also a problem with the font colour in the fields (white on white) which we need to sort as well but one thing at a time !

    Cheers
    Jon

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    9 years, 9 months ago

    Hello, Jon, I hope you are doing well today!

    I was able to create an account on your site, log out and log in again with the same account to continue the payment. Please see this screencast.

    Would you please try another browser to test user account and clear your current browser from cache and cookies?

    For membership login button background color, please use this CSS code

    #wp-submit.button-primary {
    background-color: #6b6b6b;
}

    For text inside the registration fields please use this code:

    .wpmui-text  {
    color:#333 !important;
}

    Please note, The !important rule overrides that particular property. So in the future, if you will need to modify this property again, you must edit the code above.

    I hope this will help.

    Cheers,
    Nastia

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Users can’t pay subscriptions’ is closed to new replies.