User's email reply to field problem

  • Resolved joostkookt

    (@joostkookt)


    10 years ago

    When in the email settings of a form I select the required email field of a user (optional) as a reply-to email, the form shows in the list of flled-in forms, but no e-mail is sent.

    All settings are ok and an e-mail is received by me, when I leave this optional field blank. However in that cas I receive the email with only the name of the user as the from (and reply-to) addre3ss and not the e-mail of the user.

    A bit of a nuisance when replying to filled-in forms.

    Anyone else had this problem? Thanks for help

    https://ww.wp.xz.cn/plugins/visual-form-builder/

Viewing 1 replies (of 1 total)
  • Joseph

    (@josephk77)

    10 years ago

    If your email field is not set to required, you cannot assign it to the reply to email setting in the form builder settings. As such, the form builder does not know which field to choose for the email reply to field, since it is optional and not required, the reply to function will not work because it is variable. You need to set the email field to required and then set that in the settings of your form to that field, then it will work.

    Thanks,
    Joseph
    VFBPro Support

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: Joseph
  • Last activity: 10 years ago
  • Status: resolved