Users not being registered

  • Resolved danielhissom

    (@danielhissom)


    9 years, 8 months ago

    When a new user attempts to purchase an online course, it is not having them register for a new account on my website. I tried updating to the newest version with no avail. This is the first time I am attempting to use this plugin so I cannot state whether it has ever worked in the past. I am performing the activity myself, but I am logged out of my account and I am using an email address not associated with the website at all. It is asking if I already have an account, but it is not giving me the option to create a new account.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    9 years, 8 months ago

    Hi @danielhissom,

    Hope you’re doing well today 🙂

    Could you share URL to your site in question so we can check it out?

    Cheers,
    Predrag

    Thread Starter danielhissom

    (@danielhissom)

    9 years, 8 months ago

    After not hearing back for a little while, I had to uninstall and try a new platform. I am not happy with the new one either. I can reinstall CoursePress and let someone know when it is ready. I am in a time crunch so I needed something that worked sooner rather than later.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    9 years, 8 months ago

    Hello @danielhissom, I hope all is well!

    We would like to have a closer look at this issue. If you please, install the plugin again and share the link with us.

    I can’t replicate the same on my sandbox. Once a user decides to sign up, he or she should see the form bellow:

    Make sure that “Anyone can register” option in Settings > General is checked. If again users can’t register, please try to replicate the issue when all other plugins are deactivated.

    Switch to a WordPress default theme too to test for a conflict with a theme.

    Kind regards,
    Nastia

Viewing 3 replies - 1 through 3 (of 3 total)

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