• Resolved sleeplessindc

    (@sleeplessindc)


    I have read all the FAQ and the documentation and I am still having a problem getting my logo to be used as the default image in Facebook. I’m getting an overly large image that is cropped or I am getting an unrecognized image because it is “too small” and not recognized and some random image from the page is used instead that doesn’t relate to the post. I have tried setting the Facebook dimension to 250×250 to resize a large round logo from my Media Library that is 900×900, 1087×1087, or 600×600, etc. but the Facebook debugger always says it is too small. I’ve tried setting Facebook dimension to 600×600 and uncropped. I have also tried putting in the direct link to the correctly sized 250×250 image in the Media Library (the documentation said that is the way to get a smaller logo to be used). But that doesn’t work either. How do I set my logo as the default image? http://events.stcwdc.org/

    https://ww.wp.xz.cn/plugins/nextgen-facebook/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    This is the image being used on that URL:

    <!-- og:image:1 --><meta property="og:image" content="http://events.stcwdc.org/wp-content/uploads/chapter_magnet-1050x600-600x343.png"/>
    <!-- og:image:1 --><meta property="og:image:width" content="600"/>
    <!-- og:image:1 --><meta property="og:image:height" content="343"/>

    Is this the correct image?

    The default / fallback image will be used only if no other suitable image is found for a post/page. The default / fallback image can also be forced for index / archive / search type pages, but for singular type pages, the content of the post/page is checked for images first, and if none are found, the default image is used.

    If you need to diagnose further, enable the Debug Messages option on the Advanced settings page. A “View Source” on the page will provide additional information on image selection.

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    @sleeplessindc

    Is this still an issue?

    js.

    Thread Starter sleeplessindc

    (@sleeplessindc)

    Hi,

    That wasn’t the file for the round logo. I’ve given up on trying to get that to display. I have created a new image of our business card that is a rectangle and it at least shows up in the Posts and Events index pages in the Social Media column as a complete image. I don’t have a new post or event to post yet to know if this will work now.

    It doesn’t seem to matter what I declare as the default image because I get dozens of notices in my admin pages that every image on the page is too small even though I don’t intend to use them as a social image–they are icons or images used for other purposes on the page and not for social media. I’ve tried clearing these messages but there is still a notice that there are 12 hidden notices, for example, which will confound authors and editors. Is there a way to tell it to ignore and not report the images it is ignoring as they are not designated as the featured image or the default image? This would help a lot.

    Plugin Author JS Morisset

    (@jsmoriss)

    The default image is the LAST images detected. You may want to select a priority image in the Social Settings metabox (Pro version), or choose a featured / attached image for that post / page. Here’s more info on the image detection process:

    http://surniaulula.com/codex/plugins/nextgen-facebook/faq/how-does-ngfb-find-detect-select-images/

    js.

Viewing 4 replies - 1 through 4 (of 4 total)

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