• Resolved airdrummer

    (@airdrummer)


    this may be a feature, not a bug:-\ but how does 1 prevent duplicate submissions? there is an error msg for “Failed/Duplicate Entry” which defaults to:We're sorry. It looks like you've already submitted that.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Njones35

    (@njones35)

    Hi @airdrummer

    We are only able to support the Lite version of our plugin via WordPress forums – and looking at your previous topics you are using a Premium license. Can you please open a ticket in our helpdesk here for Premium plugin support: https://formidableforms.com/new-topic/

    Thank you!

    Thread Starter airdrummer

    (@airdrummer)

    sorry, i am using the lite version…on submission, after the success message is displayed, the user can go back to the filled-in form (to print for their records) then upon printing the page (via <button onclick=”window.print();”>Print Completed Form</button>) the form is resubmitted…if done immediately upon original submission, the error msg above is displayed; if done some time after, it is resubmitted again.
    i will try to disable the submit button, but i imagine that wouldn’t survive a page reload…

    Plugin Support Njones35

    (@njones35)

    This duplicate check is a feature – and I believe it is part of WordPress itself, not Formidable.

    The workaround we usually suggest only works with the Pro version of our plugin though – a dynamic default value in a hidden field that increments on every form submission: https://formidableforms.com/knowledgebase/using-dynamic-default-values-in-fields/#kb-automatically-increment-an-id

    This method ensures that each submission is unique and bypasses this message.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)

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