Thread Starter
Greg
(@dropshipper)
Quick update: Apparently Gosquared People just needed some time before it started showing people correctly. It works now. Just wondering: Does the plugin send WP signups as a Gosquared event by default or do I need to create the signup event myself? Thanks
Hi Greg!
I’m glad you have found the plugin useful! To be honest I needed it to test on a site and didn’t want to deal with Segment.io so I threw it together in a quick hour or two.
So – People when enabled will send the People data to GoSquared when a user is logged in. I’ve noticed GoSquared isn’t always instant in tracking and showing data, especially People. So if a user is logged in, and if they view a page on the frontend of the site, it should include the JS that includes their user data. If the user signs up but never logs in, it wouldn’t track them unfortunately.
In the screenshot you sent, I believe People has to be enabled on the GoSquared side. I’m not sure if it auto enables itself if it sees the data coming through?
Thread Starter
Greg
(@dropshipper)
Thanks Patrick, that’s great. The People tracking seems to be working nicely now.
I was chatting with Brennan over at GoSquared and told him about your plugin. He was really glad you put it up there and he’s recommending it to all his WP users so hope you can get some more downloads soon! I’d certainly like to see the plugin stay around 🙂
One thing that would be a huge help to me:
I’m one of the beta users for GoSquared’s new chat service. They told me that in order to chat with known People I need to enable “Secure Mode”. Here’s the info on it: https://www.gosquared.com/docs/api/javascript-tracking-code/secure-mode/
I wonder if it’s possible to update the plugin in order to do this?
Thanks!
Greg
Hi Greg – I was unaware of the new service but I do know about the secure mode. I’ll look into that for you!
Also I’m not sure why but I didn’t get an email notification about your reply .. Sorry about that! I’ll keep a closer eye here 🙂
