Plugin Author
Esteban
(@estebandezafra)
Hi,
Yes, that’s a great use case and the plugin supports it very well. You can upload your internal PDFs and manuals to the bot’s knowledge base and the AI will answer questions using those documents through the RAG system (it retrieves the relevant sections before generating a response).
For an internal company setup, there are two recommended steps:
Keep the WordPress site private
Since the plugin runs inside WordPress, the simplest approach is to make the site accessible only to employees (for example behind a login or on a private intranet). This way the chatbot and documents are only available internally.
Embed the bot only where you need it
Instead of showing the chatbot globally, you can place it on a specific page using the shortcode:
[aichat id=”your-bot-slug”]
This lets you create a private “document assistant” page for employees.
Regarding privacy:
Your documents and embeddings stay stored on your own WordPress server.
The plugin does not use proxy servers or intermediary services.
Only the user message and the relevant context fragments are sent directly to the selected AI provider (OpenAI, Claude, or Gemini) to generate the answer. So a typical setup is: a private WordPress page for staff + the chatbot embedded with a shortcode + internal PDFs indexed as knowledge.
