Using the shortcode in a html editor.

  • Resolved flipthedev

    (@flipthedev)


    7 years, 9 months ago

    Hello You All,
    I would like to say, I really like HappyForms compared to others I have used, it has a very nice layout.

    I’m starting to develop a website, and in the meantime, I’m creating a coming soon page for visitors that stumble across my new website. So, the problem I’m having is with the shortcode in the wordpress html editor, I think that is the problem anyways.

    I just wanted to know, if there is a certain kind of html markup when inserting the shortcode in a html editor?

    Also, it just came to my mind that I have the web page password protected at the moment. Would that make any conflicts with HappyForms?

    Thanks Folks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter flipthedev

    (@flipthedev)

    7 years, 9 months ago

    Sorry, here is a little more info.

    I’m using it for email subscription. Everything looks good on the page, but it is not sending the email when I test it.

    thethemefoundry

    (@thethemefoundry)

    7 years, 9 months ago

    Hey there! 👋

    HappyForms should work just right with password protected pages!

    You shouldn’t need any particular markup either: HappyForms just fills the available space and takes care of your form layout.

    Regarding your issue with emails, could you double check that your WordPress setup is able to send emails in the first place by sending yourself a password reset email? You can do so by opening your wp-login.php page in an Incognito window, and following the “Lost your password?” link.

    I hope that helps! Let us know how you go. 🙂

    Thread Starter flipthedev

    (@flipthedev)

    7 years, 9 months ago

    Thanks for the reply, I appreciate it.

    So, I tried what you stated above, the forgot password was sent, and I received it. Now, I tried to send an email on my landing page and I did not receive it, nor did I get a “message sent” message. Then, I created a page in wp-admin, and inserted the shortcode there, it works flawlessly when I send a message via shortcode on a page method.

    I am puzzled here on why the message would not send on a landing page.

    With all this said, messaging does work on the website, but not on the landing page.

    Thanks for the help.

    Thread Starter flipthedev

    (@flipthedev)

    7 years, 9 months ago

    So, I looked at the page in google developer tools and found this.
    HappyForms Email Sending Problem
    Well, I hope this gives you some insight on the culprit I am having.

    Thanks and have a good day!

    • This reply was modified 7 years, 9 months ago by flipthedev.
    thethemefoundry

    (@thethemefoundry)

    7 years, 9 months ago

    Thanks for the details!

    I feel like something’s still missing though, let me explain:

    1. Your form submit button is disabled by default when your Disable submit button until form is valid option is on in your form Style → General section. Would you double check this detail, just to be sure?
    2. After submitting your form from your landing page, do you see a new response entry in your HappyForms → Responses screen?
    3. When you say “shortcode on a page”, you seem to imply that you use a different method for embedding your form on your landing page. If that’s the case, could you share more details?

    Let’s hope we can figure this out quickly! Let us know your discoveries. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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