USPS First Class Package Rate Incorrect

Resolved

(@slofurno)

When I look at the DeBug info, the correct rate is in there for CLASSID 0 First-Class Package Service – Retail ($6.00) – but there is no CLASSID 0 on the usps domestic service table shown in the plug in… which means it does not show up as an option for the shopping cart. The rates that are shown for the USPS First Class Package Rate are incorrect — and correspond to CLASSID 61 and CLASSID 53 ($4.39 is not the right postage). This is a new issue….it worked fine a couple of weeks ago… PLEASE HELP!

<Postage CLASSID="0">
      <MailService>First-Class Package Service - Retail<sup>™</sup></MailService>
      <Rate>6.00</Rate>
    </Postage>
    <Postage CLASSID="0">
      <MailService>First-Class Mail<sup>®</sup> Large Envelope</MailService>
      <Rate>2.88</Rate>
    </Postage>
    <Postage CLASSID="61">
      <MailService>First-Class<sup>™</sup> Package Service</MailService>
      <Rate>4.39</Rate>
    </Postage>
    <Postage CLASSID="53">
      <MailService>First-Class<sup>™</sup> Package Service Hold For Pickup</MailService>
      <Rate>4.39</Rate>

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter slofurno
(@slofurno)

3 years, 5 months ago

After spending hours researching this through trial and error from reading through rates at the USPS…it appears that the commercial rates are the ones being shown/offered….the Retail rate — which is the one I need — is not appearing as the option in “the cart.” I need the retail option — not the commercial. (and…I do not have the box checked next to “offer commercial option” — which means that should be “off.”

Plugin Support tograczyk
(@tograczyk)

3 years, 5 months ago

Hi @slofurno, thank you for reporting this, and thank you for the additional details.

CLASSID= “53” / “61”

If without USPS Commercial Pricingenabled, services with CLASS ID 53 / 61 are available, it means that USPS does not consider them as Commercial Pricing. If you do not want to display these services (53,61), you can disable them using the Domestic Services Table settings.

Our plugin uses the USPS API, and it is responsible for the availability of services. In the case you describe, without Commercial Pricing enabled, the USPS returns these rates.

CLASSID=”0″

It looks like the USPS has added new services, available in the API, that we have not yet included in our plugin. These are the services that are under CLASSID=”0″.

We need to take a closer look at these new services, add them to the list, then they will be available along with other rates that are already in the plugin.

If you would like to be notified of an update that adds these new services, please contact us at https://octolize.com/support/. We’ll notify you as soon as such an update is available.

In case of any additional questions, let us know, we’ll be happy to help.

Best regards,
Tomek

Plugin Support tograczyk
(@tograczyk)

3 years, 5 months ago

Given that we are continuing the support at https://octolize.com/support/ and will send a notification about new services via email, I am marking this thread as resolved.

Best regards,
Tomek

Viewing 3 replies - 1 through 3 (of 3 total)

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