v1.5.5 causing login error on WP Multisite

  • Resolved zkirby7

    (@zkirby7)


    4 years, 10 months ago

    I upgraded the plugin to 1.5.5, and now can’t login to the site. Getting the error “Invalid email address” even though it is correct.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Zainab Afaq

    (@wpzainab)

    4 years, 10 months ago

    Hi @zkirby7,

    There is be a Login Order option with which you can restrict your users to login with just the username or email address or both.

    We are assuming that you might have selected the username option that is why your login with your email address is not successful.

    In case if that is not the cause, for any assistance kindly write to our support form so our developers can help you in your regard.

    Thank you!

    Thread Starter zkirby7

    (@zkirby7)

    4 years, 10 months ago

    Our login is set to Email Only, so that is not the issue. I have submitted a support request via the link above.

    Zainab Afaq

    (@wpzainab)

    4 years, 10 months ago

    Hi @zkirby7,

    Thank you for cooperating. You are advised to know that the relevant team will be checking your issue to see how we sort this out for you.

    Have a great time!

    Thread Starter zkirby7

    (@zkirby7)

    4 years, 10 months ago

    It was a conflict with another plugin.

Viewing 4 replies - 1 through 4 (of 4 total)

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