V3.31.3 bug with Pro Elements

  • Resolved skanseb

    (@skanseb)


    9 months ago

    Elementor version 3.31.3 throws a critical error when launching the template builder when the Pro Elements 3.30.0 plugin (latest version online) is activated. This is not the case with Elementor 3.31.2.

    • This topic was modified 9 months ago by skanseb.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Sandra Abreu

    (@sabreu)

    9 months ago

    Hi     

    Thank you for contacting us. Please let me know if you need further assistance.

    Could you please share the steps to reproduce the problem, along with a short video  or screenshots so we can better understand it and provide you a proper solution?

    In the meantime, make sure you are using the most updated versions of Elementor, Elementor Pro, WordPress, all other plugins & your theme. Sometimes it isn’t apparent that there is an update available. Go to Dashboard > Updates and click the Check Again button to be sure. We highly recommend you make a full backup before performing this task.
    Update WordPress And WordPress Plugins » Elementor

    If you are a PRO user you can have access to our Pro support via My Elementor: https://my.elementor.com/

    Kind Regards,

    Moderator Support Moderator

    (@moderator)

    8 months, 4 weeks ago

    @skanseb Please do not use the Elementor support forum to seek support for Pro Elements. If you have an issue with that fork, take it up on their site instead.

Viewing 2 replies - 1 through 2 (of 2 total)

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