v6.3.8 Button customizer issues

  • JapeNZ

    (@japenz)


    9 hours, 46 minutes ago

    Hi there,

    I’m trying to use the new button customizing options in v6.3.8.

    The colour changes I apply are displayed correctly in the cusomizer area, but the live site seems to be showing defaults from the colour palette instead of those selected.

    Please let me know if I’m missing a setting I need to activate or something.

    Thank you for your help.

Viewing 1 replies (of 1 total)
  • nikhilsharma84

    (@nikhilsharma84)

    3 hours, 31 minutes ago

    Hi,

    Thank you for reporting this.

    We have re-tested the button presets, background colors, and global color palette settings in Responsive Theme v6.3.8, but we have not been able to reproduce the issue on our end so far.

    To help us investigate further, could you please provide a few more details?

    • When you mention the new button customization options, are you referring to the new Button Presets introduced in Responsive Theme v6.3.8?
    • Which button preset have you selected?
    • Are you using a Gutenberg Button block or a button from another plugin/page builder?
    • Could you share the page URL where the issue can be seen?
    • If possible, please provide screenshots of:
      • The button settings in the Customizer
      • The button as it appears on the live site
    • Are you using any caching, optimization, or CDN plugins/services? If so, could you please try clearing all caches and check if the issue persists?

    The additional details above will help us better understand the setup and investigate the issue further.

    Thank you.

Viewing 1 replies (of 1 total)

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