V6111, V6010 Error

  • Resolved kevinliew

    (@kevinliew)


    6 years ago

    We use this in our donation form, and for some reason, it show that error codes:

    V6111: Unauthorized API Access, Account Not PCI Certified
    V6010: Invalid transactionType, account not certified for eCome only MOTO or Recurring available.

    According to my client, it was working again when he try again on the next day. And one of the customers, it worked after a few tries.

    I’m pretty sure everything was setup correctly and the fact that it works the next day, I don’t think my setup have any issue. Is this something to do with eWay?

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  • Plugin Author webaware

    (@webaware)

    5 years, 10 months ago

    V6111+V6010 means that:

    • you’ve entered your Rapid API key/password and the Rapid API is being used
    • your eWAY account requires Client Side Encryption (most do)
    • the transaction is being sent without Client Side Encryption

    If you’ve set your Client Side Encryption key, then it could be that your site has a JavaScript error preventing Client Side Encryption from working. Please provide a link to the site so that I can inspect it.

    cheers,
    Ross

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