Validating fake email addresses

  • Resolved Shall

    (@taven1gmailcom)


    3 years, 6 months ago

    I use a plugin, called Clearout Email Validator, to ensure that users do not enter fake email addresses when submitting an order or creating an account. This plugin works perfectly on any form on my WP site. However, since the WooCommerce Cart Abandonment Recovery is pulling the email address before it’s validated, the plugin can still send an email to a fake address.
    Until this past week, it’s not been an issue. Suddenly, I have a ton of fake email addresses being entered and WC Cart Abandonment is trying to send an email to all of them.

    Clearout will support other plugins as stated on their plugin page “The Clearout email verification and validation plugin supports a rich set of popular form-based plugins by listening to email address capture flow or by hooking into WordPress is_email() function”

    I’ve had to disable the Cart Abandonment plugin for now as there are too many fake emails trying to send. Would you look at adding an option for using the is_mail() function?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    3 years, 6 months ago

    Hello @taven1gmailcom,

    If a user enters the wrong email/fake email then checking validation may be helpful, but if bots are filling fake emails you may need to use a captcha or disallow bots from accessing your checkout pages using the robots.txt.

    I will discuss with our developers to know more about email validation and update you.

    Thread Starter Shall

    (@taven1gmailcom)

    3 years, 6 months ago

    Thank you for the response and suggestion. I will look at adding a captcha or disallowing bots.

    As a last check, I still think performing validation on the email address would be good, so please let me know once you discuss it with your developers.

    Thanks again.

    Plugin Support CartFlows Team

    (@cartflows)

    3 years, 6 months ago

    Hello @taven1gmailcom,

    Cart abandonment plugin checks if the email address is valid or not. Valid in means of the email format. If the entered email address does not valid format then the plugin does not save such order data.

    If I understood correctly, you want to check if the email address exists or not. But unfortunately, the plugin does not check if email address is exist or not.

    In this case, we would suggest our users use the robot.txt file to exclude the checkout pages.

    Hope it clarifies.

Viewing 3 replies - 1 through 3 (of 3 total)

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