Validation erroring with Fluid Checkout

  • Resolved thasausbaus

    (@thasausbaus)


    5 months, 1 week ago

    Hello,

    I have been testing out onboarding this plugin for our website, but testing the free version, have encountered compatibility issues with Fluid Checkout, and yes I have tried the enabling compatibility with Fluid Checkout in the plugin settings. I am using the most recent versions of everything, 4.5.4 for this, Fluid Checkout Lite 4.1.5, and the Pro plugin 3.1.4 (Issue occurs with only Lite as well, so not an issue with Pro, and plugin works fine when deactivating Fluid Checkout). Issue happens on all browsers.

    Every time the EU VAT field is updated, the console logs Uncaught TypeError: e.replace is not a function from wp-content/plugins/fluid-checkout/js/compat/plugins/eu-vat-for-woocommerce/alg-wc-eu-vat-415.min.js file. Seems to be an with some undefined variables.

    As the settings point toward compatibility with Fluid Checkout, could this please be taken a look at, thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Taha

    (@tahaamin)

    5 months, 1 week ago

    Hello @thasausbaus,

    I hope you are doing well, and thank you for reaching out. Please accept our apologies for the delayed response.

    Based on our initial investigation, it appears the issue you are experiencing related to Fluid Checkout plugin not ours. We tested the checkout process using Fluid Checkout on our end and were unable to reproduce the error you reported.

    To proceed, we recommend you either:

    1. Contact the Fluid Checkout support team to investigate potential issues on their side, or
    2. Open a support ticket directly through our website so we can investigate the issue further.

    Thank you for your understanding and patience.

    Best regards,

    Plugin Support Taha

    (@tahaamin)

    4 months, 4 weeks ago

    Hello @thasausbaus,

    I hope you are doing well, and I wish you a good time ahead. This is a follow-up email regarding the reported issue.

    Since we haven’t heard back from you for a week, we will close this support topic for now. However, if you still need our assistance or if you have received an update from the Fluid Checkout support team, please do not hesitate to reach out to us directly here or via our support email.

    Let me know if you need any further help.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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