Variable General Tab disappears

  • Resolved tom coady

    (@tomcoady)


    7 years, 4 months ago

    When I opt to switch on “Add GTIN, MPN, UPC, EAN, Product condition, Optimised title, Installment, Unit measure and Brand attributes to your store” only Brand appears as an option in general tab.

    Other options briefly appear in this tab before disappearing again.

    When I switch this off the General tab disappears and remains hidden after deactivating the plugin.

    Also I have a number of custom attributes but they won’t stay enabled.

Viewing 2 replies - 1 through 2 (of 2 total)
  • evavangelooven

    (@evavangelooven)

    7 years, 4 months ago

    Hi Tom,

    For simple products all new fields appear on the ‘general’ tab. For variable products only the brand shows on the ‘general’ tab. The rest of the fields show underneath the ‘variations’ tab with the product information itself.

    Hope this makes sense?

    All the best,
    Eva

    evavangelooven

    (@evavangelooven)

    7 years, 4 months ago

    Hi Tom,

    Assuming you no longer need our help on this issue we are going to close it for housekeeping reasons.

    Please feel free to reach out again whenever you have a question or need help.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)

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