Hi Craig,
Have you looked at settings? It looks like desabled, when you set a variable you have to enable it : http://scr.hu/3k1d/k5ems
Hello,
Yes, the variations are enabled. This does not effect the first option, only the second or third options.
screen shot: http://susanpainterpottery.com/jigo.jpg
example problem product: http://susanpainterpottery.com/?product=extra-large-round-platter
Craig,
Try to deactivate other plugins except Jigoshop and see what will happen,
If the issue remains then I have to ask to sent to us a temporary access to the site admin at [email protected] and we will quickly take a look at it.
Deactivated all plugins, and the issue still persists. How can I send you your site admin access?
Thanks in advance!
Hi Craig,
You need to send us a temporary admin access at [email protected]
Create a user with administrator rights and send us the access:
Username, Password
Ok Craig,
We will take a look at your issue and will update you soon.
I am also having this issue. Is there any update to why this may be happening and how to avoid it? It appears that each attribute selection is dependent on the one before it. I have added a screenshot of my Variations tab settings as the product image. You can view the product page here. The idea would be to have them select the Amount which would make up the cost and then any items form Blend 1 & 2. It would be even better if the option they selected in Option 1 would be removed from Option 2 but that’s beyond the scope so I can focus on just making it work for now (maybe an option idea for a future release?). You can view the source and see the options available under Blend 1 & 2 and that selecting an Amount sets them all to “display: none;”. I’d really hate to have to think that I will need to add every possible combination to the variations section…isn’t that what the “Any” option is for?
Hi nick,
The cause of issue could be relevant with theme compatibility, with jQuery conflict..
Try to switch the theme and see if the issue still persists, updating jQuery is a bit complicated as it is not helpful every time.
Thank you for the quick response. I have changed the theme to one from your website, Abaris and it is still doing the same thing. Again, the 2nd and 3rd select elements are acting as dependents to the parent select element. There are no JS errors and if you inspect the element you can see it is changing the options to “display:none” after you select your “Amount” acting as if there are no options associated with my selection even though I have left it as “Any” in the admin. Maybe I am not doing it right? I am a web developer just looking for a quick resolution for a project and was hoping this would be it. Feel free to talk technical. It is currently using jQuery v1.11.3. Updated Theme
Hi nick,
This was relevant to small issue with jQuery in Jigoshop, the update will be released in next hour, but I believe you can change it by your self 🙂
Go to wp-contents/plugins/jigoshop/assets/js and open the file global.js
You should locate the following code snippet:
l == n && (h ? r.find(‘option[value=”‘ + h + ‘”]’).show() : r.find(“option”).hide())
And change the .hide() to show() at the and of code
This code snippet can be at line 30 depending on your version of Jigoshop.
The full function looks like this:
function e(i) {
t(“.variations select”).each(function (a, e) {
var r = t(e);
r.find(“option:gt(0)”).hide();
var n = r.attr(“name”);
for (var o in i) {
var s = i[o].attributes;
for (var l in s) {
var h = s[l];
l == n && (h ? r.find(‘option[value=”‘ + h + ‘”]’).show() : r.find(“option”).hide())
}
}
}), t(“.variations select”).first().find(“option:gt(0)”).show()
}
See the screen also:
http://scr.hu/3k1d/43×74
BOOM! Fixed, you Rock! Thanks for your quick replies and great support.
That is great to hear! Thanks for confirming.
If you like Jigoshop and/or our support/management team, perhaps I could ask you to leave a review:
http://ww.wp.xz.cn/support/view/plugin-reviews/jigoshop
I will mark this topic as resolved, if you will experience any issues in future do not hesitate to contact with us, we will gladly assist you 🙂
