Variable Products

  • Resolved nudgeradical

    (@nudgeradical)


    6 years, 1 month ago

    Hi team,

    I am having trouble with variable products. When i input all the data and save with variable options on a simple product, I do not get the options showing up on the site.

    Anyone had similar issues?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    6 years, 1 month ago

    Hi @nudgeradical!

    I’m not quite sure if I understand your support request. Please tell us what you are trying to achieve and what is happening. If you are trying to create a variable product, please check if you have followed all the steps correctly as mentioned in the following support request:

    https://docs.woocommerce.com/document/variable-product/

    If you are still having trouble after creating the variable product as mentioned in the above support document, could you please share a copy of your site’s System Status to understand how your site configured? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter nudgeradical

    (@nudgeradical)

    6 years, 1 month ago

    hi i cant find how to obtain the system report.

    I have followed all th instructions to set up the variable product. On this page; http://www.nudgetheorygroup/radical/ the item for sale is a variable product however it does not let me select the different options.

    Plugin Support Tseten a11n

    (@tibetanitech)

    6 years, 1 month ago

    Please check this short video clip to understand how to copy the system status report from your site and you can paste it here in your reply.

    SSR report
    Link to image: https://d.pr/i/Rd1Hdt

    I checked the product URL you’ve send and I don’t see the variations to choose from. To make sure your product is setup correctly, can you please send me a screenshot of your Product > Variation settings?

    Here is a screenshot for reference:


    Link to image: https://d.pr/i/LhXfSy

    Thanks!

    Plugin Support EtienneP a11n

    (@etiennep)

    6 years, 1 month ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Variable Products’ is closed to new replies.