Variable Products Not Syncing

  • Resolved dimg

    (@dimg)


    1 year ago

    When I press the update button on the product management screen, the message “Please add an SKU to every variation of XXXXXX each SKU must be unique and match the corresponding item SKU in your square account.” appears and the products do not sync. I have confirmed that I have assigned a unique SKU to each variation. I reverted the plugin version to 4.8.5 and the problem was solved. Something is wrong with versions after that.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year ago

    Hi there,

    Thank you for reporting this issue. I have tried to replicate the problem on my end and was able to sync products without any issues using the latest version.

    To assist you further, could you please provide some additional information:

    • Is this error occurring for all variable products or only specific ones?
    • Does this error appear for newly created variable products as well?
    • Have you made any recent changes to your site after which this issue started occurring with the latest version of the Square plugin?

    In the meantime, to better understand your setup and investigate the issue, please share the following:

    • Your System Status Report (found under WooCommerce > Status)
    • Any fatal error logs under WooCommerce > Status > Logs

    If there are logs, please upload them to a service like Pastebin or GitHub Gist and share the link here.

    Once we have this information, we’ll be able to assist you further.

    Thread Starter dimg

    (@dimg)

    12 months ago

    Thank you for your help.
    It seems that the problem was caused by the Stock Manager for WooCommerce plugin. I disabled it and was able to sync without any problems.

    Jonayed (woo-hc)

    (@jonayedhosen)

    12 months ago

    Hi @dimg ,

    I’m really glad to hear you were able to track down the plugin that was causing the sync issue.

    If you have a moment, we’d truly appreciate it if you could share your experience by leaving us a review here: https://ww.wp.xz.cn/support/plugin/woocommerce-square/reviews/#new-post

    Your feedback means a lot and helps us keep improving the plugin for everyone.

    Please don’t hesitate to create a new topic if you need further assistance.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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