Hi @luclearmedia ,
Thanks for reaching out to us!
I’m sorry to hear that your client’s variable products aren’t syncing correctly—especially when there are no attributes or variations assigned. Since these are variable products, they’ll need at least one attribute (like size, color, or any other customer-selectable option) to work properly.
Have you had a chance to double-check that each variation has a unique SKU? That’s important for syncing, and missing or duplicate SKUs can sometimes cause unexpected issues.
If you haven’t already, I’d recommend running a manual sync to see if any errors appear: https://woocommerce.com/document/woocommerce-square/sync-settings/#manually-sync-products-between-woocommerce-and-square
Just a heads-up—Square only supports a single attribute for each variation. If your products have multiple attributes in WooCommerce, you’ll want to combine them into a single variation label.
For example, instead of having separate “Color” and “Size” attributes, you can merge them like this: Black - Small, Blue - Large, etc. More details on that here: https://woocommerce.com/document/woocommerce-square/faq/#section-5
Let me know how it goes!
Hi there,
Just checking in! Since it’s been a while, I’ll go ahead and close this out — but feel free to reach out whenever you’re ready.
Apart from this, if you’re happy with our plugin and the support you’ve received, we’d really appreciate a review: https://ww.wp.xz.cn/support/plugin/woocommerce-square/reviews/#new-post
