• Resolved tenentecartina

    (@tenentecartina)


    Hey,
    i have a product with 2 attribute and 14 variations. I don’t manage the stock quantity for any single variations, i just use the inventory tab for the entire product. Everytime someone buy one of this variations the stock is lowered by 2 units instead of 1.

    Anyone could help me?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Can you tell me if you are using PayPal as your payment gateway? Can you check the order to see if you are getting two notifications of payment being received? If so, please check that you are using only PDT OR IPN, not both. Doing so would create two notifications that would tell your store to reduce stock twice.

    If you are not using PayPal I suggest you check with whatever payment gateway you are using to see if there might be a similar setting that you should deactivate to prevent a second notice from telling your store to reduce stock unnecessarily.

    Thread Starter tenentecartina

    (@tenentecartina)

    Thank you for your answer Philip,
    i finally manage to found the culprit of the error. Is the plugin
    Hyyan WooCommerce Polylang Integration.

    Now i have to find something similar but without bug, could you have any suggestion?

    I haven’t tried this one personally and cannot vouch for it but it has a few decent ratings and seems to keep up on plugin support:

    https://ww.wp.xz.cn/plugins/woocommerce-polylang-integration/

    Please let me know if there is anything else on this matter I can help with.

    Thanks! 🙂

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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