Hi @joeygr,
Could you please let me know:
1. Which “Type” have you set in “WooCommerce > Settings > EAN > General”?
2. What is your latest product ID? Is it over 10000?
3. Did you set anything for the “Seed prefix (optional)” option in “WooCommerce > Settings > EAN > Tools > Product Tools > Generate”?
Thread Starter
joeygr
(@joeygr)
hi friend,
Which “Type” have you set in “WooCommerce > Settings > EAN > General”?
– Its on EAN 8
What is your latest product ID? Is it over 10000?
– yes latest product id = 10242
Did you set anything for the “Seed prefix (optional)” option in “WooCommerce > Settings > EAN > Tools > Product Tools > Generate”?
– no its original as it was. i did not changed there something. Type is EAN 8 and country prefix 200
Hi @joeygr,
Thank you for the reply.
I think I know what’s going on. You are generating EAN-8 codes, and EAN-8 consists of a 3-digit country prefix, 4-digit “seed” (i.e. product ID), and the last digit is a checksum digit. Now, as you’ve crossed 10000 product IDs recently, your EANs ran out of “free space” (as your product ID has 5 digits now, not 4 as we need it in the EAN-8 case).
Now regarding the solution – coincidentally we had exactly the same question from one of our other customers recently, and we’ve added a new option for him to our plugin – “Country prefix length”. It allows using a 2-digit country prefix instead of a 3-digit. This new option is currently in our development version – we are going to release it to the public a bit later today. I will get back to you as soon as it’s released.
Thread Starter
joeygr
(@joeygr)
Many thefor this Quick respons friend. I wait for your message then.
Hi again, @joeygr,
As promised, we’ve just released a new plugin version (v3.3.0), where I’ve added new “Country prefix length” option to “WooCommerce > Settings > EAN > Tools > Product Tools > Generate”. Set it to 2. Please note that this will work only for the EAN-8 type – other types will always use 3. Give it a try and let me know what you think.
One note though – we will get the same problem when you will reach 100000 products. The most obvious solution to this is to use EAN-13 instead of EAN-8. Even though theoretically there is a limit of products in EAN-13 as well, in reality, there is no way any site will have so many products.
Thread Starter
joeygr
(@joeygr)
dear friend
many many thanks for the good help! It works now perfect again. I gonna check if ean 13 fits on my labels.
All works now!
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This reply was modified 4 years, 3 months ago by
joeygr.
@joeygr,
Happy to hear it’s solved 🙂 Please let me know if you need anything else.
And if you like the plugin, please consider leaving me a rating.