TYPO Corrected version
I’m making a box packaging site, with different size and color variations, but not every color is available in every size.
When a large box size (kentucky) is select only two variations on color are available. The problem is that is not very clear, to the average joe customer, where the colors choices they had send previously went to and why.
I think greying out rather than removing the option from the drop down menus would be better, is that possible? I’m also open to other ideas and advice on the best way around this confusing issue. The goal is to make everything as clear and easy as possible for the first time shopper.
It might be best if you look at what I’ve made and see what I mean.
Site is still under construction :
http://hatboxdirect.sites.djangoeurope.com/product/matt-white-hat-box/
anyone able to assist on this one?
It’s not possible to ‘grey’ out options right now – only available choices are shown.
If you lowered the ajax threshold instead of increasing it (https://ww.wp.xz.cn/support/topic/24-handling-for-20-variations?replies=1) all choices would always remain visible, but the user would be told their chosen combination is not available.
Not sure either is 100% what you’re after right now, but those are the options with variable products.
Additional note, I looked at Amazon and they also hide non-available options so it looks pretty standard.
thanks for my requirements that is a big improvement.
I notice the functions.php recommends I use a plugin to amend the file.
Is this really required (cos it works fine) and if so what plugin would you suggest?
You can make a custom plugin, or use a child theme’s functions.php to keep it upgrade safe.