• Resolved dfbraga

    (@dfbraga)


    https://prnt.sc/CvYWL47Cuvu-

    Dear friends, I have a question and I would like to know if it is a woocommerce failure and how can I solve it.
    when I have a product with a variation only ex: Eyedrops, ML15 or 30, when selecting this in the cart/checkout it does not appear the title ML only Eyedrops – 15. But in orders and emails they appear.

    With products with two or more variations, they are displayed in the cart/checkout, order and email.

    How can I solve?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi there @dfbraga 👋

    when I have a product with a variation only ex: Eyedrops, ML15 or 30, when selecting this in the cart/checkout it does not appear the title ML only Eyedrops – 15. But in orders and emails they appear.

    With products with two or more variations, they are displayed in the cart/checkout, order and email.

    Thank you for your patience! We are experiencing an unusually high volume of support requests at the moment, and that has affected our response times.

    As I understand, variable products with more than one variable, display as expected at your store, whereas variable products with only one variable are missing some information on the front end. Correct?

    To help you further, I’d like to understand more about your setup.

    Could you please send me links to such products at your store, along with a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste it here or into our http://Quickforget.com service and send that secret link here.

    We await your response to better assist you.

Viewing 1 replies (of 1 total)

The topic ‘Variation without display’ is closed to new replies.