Variations on Products

Hi @argyk98,

Thank you for reaching out.

We understand that some of your synced products are not showing up on Facebook. Product variations are synced by default through our plugin, and there is no separate setting required to enable them.

Could you kindly confirm whether any filters or other restrictions were applied while creating the Facebook sync feed?

Additionally, please check the following:

1. Go to WooCommerce > Status > Logs
2. Select the log file named similar to wt-feed-upload
3. Check whether the product variations are included in the sync log

Also, please review the Facebook Commerce Manager > Products section and see if any errors or warnings are displayed for the missing products.

Hi @argyk98,

Thanks for the update.

Since some simple products and variations are syncing correctly while others are missing, we’ll need to verify whether all products were fully processed during the sync.

Could you please share the following information from your site:

1. The total number of simple products
2. The total number of variable products and variations
3. The batch count value used in the plugin for the Facebook sync

Also, please check the latest wt-feed-upload log under WooCommerce > Status > Logs and let us know:

1. How many times “Requested Product Data” section appear?
2. Whether any Batch Response entries contain empty handles values or errors
3. Whether ids_of_invalid_requests contains any products
4. The errors_total_count value shown in the Batch Status Response

It would also be helpful if you could share the log file (wt-feed-upload log under WooCommerce > Status > Logs) with us privately via this link to have a better understanding.