Variations problem

  • Resolved beezsolutions

    (@beezsolutions)


    3 years ago

    I have a Litespeed server with 2 sites on it. Both sites are having issues with displaying variations on the frontend. Sometimes, randomly, some products don’t display all of the variations. To solve the problem, the product needs to be resaved. I think it’s a problem with transients not containing all of the variations. Disabling the cache prevents the issue from occurring

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    3 years ago

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    Thanks for your reply. Report number: JJJHJRLN

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    on the same server another website with the same problem (only these sites on the server)

    Report number: OBCIJJSI

    Plugin Support qtwrk

    (@qtwrk)

    3 years ago

    what if you disable object cache ? or reset to default setting ?

    for instance I don’t see any possibility that could lead issue like this except object cache.

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    on the second wesite (Report number: OBCIJJSI) is disabled, but sometime transient block to 10 variations (or in shop page to 10 products (not 36 as setted))

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    I have to clear all transient and clear the cache

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    Any news?

    Plugin Support qtwrk

    (@qtwrk)

    3 years ago

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic

    we will investigate further.

    Thread Starter beezsolutions

    (@beezsolutions)

    3 years ago

    Hi! Done, Ticket #937966

Viewing 9 replies - 1 through 9 (of 9 total)

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