VAT not recorded

  • Resolved frankgorillase

    (@frankgorillase)


    9 years, 4 months ago

    Hi, is there a setting so that VAT is sent to GA?
    Our shop has WooCommerce (2.6.4) settings to display product price with VAT included.

    In GA we can see OrderID, ProductPrice, ShippingCost but the column for VAT is empty.

    What can I do?

    /Frank

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    9 years, 4 months ago

    Hi Frank,

    Thank you for contacting us!

    Kindly, share with the following details/access with us:

    1. Provide Store URL with the plugin installed.
    2. Share view level access of your analytics account at analytics2(at)tatvic(dot)com
      So we can troubleshoot the issue & help you to resolve the same.

    Hope to hear you soon!

    Thanks & Regards!

    Plugin Author Conversios

    (@tatvic)

    9 years, 4 months ago

    Hi,

    Closing thread due to inactivity. If you need further help with this, please feel free to re-open this thread.

    Thanks & Regards!

    Thread Starter frankgorillase

    (@frankgorillase)

    9 years, 3 months ago

    Hi, sorry for late response. I have followed your instructions and added your email.
    The Store URL is http://kallmarksogonapotek.se/shop/

    Best regards, Frank

    Plugin Author Conversios

    (@tatvic)

    9 years, 3 months ago

    Hi Frank,

    Thank you for sharing URL.

    Since you have included VAT in the product price, you are unable to see the VAT separately in your GA account.

    If you wish to see the VAT separately in the “Tax” column, you need to exclude VAT from the Product price.

    See this screenshot which clearly mentioned that the “Total Revenue” is depending on your implementation & it can include Tax & Shipping.

    Hope this addresses your concern!

    Thanks & Regards!

Viewing 4 replies - 1 through 4 (of 4 total)

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