Hello @ankitasar You need to reach out to support on the marketplace for that. This is forum is for WooCommerce core only. They’ll be better able to assist you there.
No they dont. the answer from them is mentioned below:
Hey there! Thank you for contacting WooCommerce support. I understand you’re facing a tax issue with WooCommerce, where taxes display as zero on checkout. To resolve this matter, I would recommend checking out our documentation on setting up taxes here: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/ That said, we’re not currently offering paid support for Core WooCommerce questions. If you believe you need one-on-one assistance to solve this, we recommend our partners at Codeable: https://www.codeable.io/partners/woocommerce/ For questions about the core WooCommerce plugin, please consult our core documentation (https://woocommerce.com/documentation/woocommerce/getting-started/) and our self-service guide: https://woocommerce.com/document/woocommerce-self-service-guide/. If you need further help, support for the core plugin is handled on our community forums: https://ww.wp.xz.cn/support/plugin/woocommerce. We’ll be happy to help you there! Please create a post for assistance with your WooCommerce questions. If you haven’t created a ww.wp.xz.cn account to use the forums, here’s how: https://make.ww.wp.xz.cn/contribute/join/
Well they obviously dropped the ball there. That is incorrect. All paid apps are supported there. I’ll have to report this to the overlords.
Please take a screenshot of your settings for Vat and we’ll see if we can assist.
Hey
In this drive link you can see the images of vat settings
Please check it and give me solution to fix
https://drive.google.com/drive/folders/1NKSjaIP4sRdqg-VTAu85dTgZ0bi0tsu3?usp=sharing
Hi @ankitasar
Are you using the WooCommerce EU VAT Number plugin? Do you have a valid license with us? May I have the ticket number so I can check further?
In the meantime, please check the tax rates are correctly set for each EU country. More info: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/
Looking forward to hearing from you soon.
Really Thank you for your support!
there is some issue with tax rate. we have set the incorrect state code in standard tax rate settings.
That thing fixed the issue 🙂
Hi @ankitasar
That’s great to hear! I’m glad we were able to help!
Should you have further inquiries, kindly create a new topic here.
Thanks!
