• Resolved destrecht

    (@destrecht)


    I’m trying to understand Venmo. How do we make sure it gets into our venmo account? Where does the money go after the customer pays?

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  • Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @destrecht,

    Thank you for reaching out!

    When a customer pays using Venmo through the PayPal for WooCommerce plugin, the funds are processed by PayPal and deposited into your connected PayPal account — not directly into your Venmo account.

    To clarify:

    • The customer pays using their Venmo app.
    • The payment is handled through PayPal’s gateway.
    • The money is received in your PayPal business account, just like any other PayPal payment.
    • You can view the transaction in your PayPal account dashboard.

    Venmo is simply offered as a customer-facing option via PayPal — no separate Venmo merchant account is needed.

    Let us know if you’d like help locating the transaction or setting up Venmo visibility on your site!

Viewing 1 replies (of 1 total)

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