Venmo Payment Not Working

  • Resolved Yasin Sarkar

    (@yasinsarkar)


    1 year, 11 months ago

    Hello, recently I use Wallet Up plugin and integrate Venmo payment. I see this paymebnt not workking. I integrate this payment with Shortcode. Please see the screeenshot

    • This topic was modified 1 year, 11 months ago by Yasin Sarkar.

    The page I need help with: [log in to see the link]

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  • Plugin Author Wallet Up

    (@walletup)

    1 year, 11 months ago

    Hello @yasinsarkar

    You can get proper result following the proper integration method.
    Please notice, that the venmo requires correct formatting of the user name.
    In your integration you have inserted an extra “@” that target https://venmo.com/@Holistic-Recovery instead of https://venmo.com/Holistic-Recovery

    Please note the extra “@” that you’ve added to your venmo username. For more information, please refer to the example provided in the account setting page of the plugin.

    By removing the extra “@” Holistic-Recovery under the account setting Type for your venmo username you will solve your issue.

    Thank you.

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