Verification code being sent to the wrong email

  • Resolved Hannes Lund

    (@slipakniven)


    1 year, 2 months ago

    Hello Jetpack, i am trying to log in to my WordPress site with my login credentials, but is required to verify with a code that is being sent to an email adress which is not in use. So now i cannot login to my site anymore. How can i solve this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Hannes Lund

    (@slipakniven)

    1 year, 2 months ago

    I tried to get some help from the AI tool on the website, and i got this reply:

    Thread Starter Hannes Lund

    (@slipakniven)

    1 year, 2 months ago

    I solved the issue myself by deactivating the Jetpack plugin from my web hosts admin panel.

    Plugin Support Animesh Gaurav

    (@bizanimesh)

    1 year, 1 month ago

    Hey @slipakniven – It looks like the issue was resolved because you deactivated the Jetpack plugin. However, doing so also disables all the Jetpack features your site might have been using, so fully deactivating the plugin isn’t an ideal solution.

    We’d be happy to help you fix the issue while keeping Jetpack active. Could you please contact us from your registered email address using the contact form here? We’ll assist you in getting access while keeping the plugin running.

Viewing 3 replies - 1 through 3 (of 3 total)

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