Verification email

  • Resolved senatorjack

    (@senatorjack)


    7 years, 7 months ago

    Hi, I just bought the full $199 package to get the email verification to work, and unfortunately, it’s still not working. I do get deletion notices if I delete a test user, so I know smtp is working. What do I have to do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter senatorjack

    (@senatorjack)

    7 years, 7 months ago

    Second part of this question. I got the FB and Google Social Logins to work, but after registration, it takes me to the Login page, where it says “your account is awaiting email verification.” Correct me if I’m wrong, but isn’t the point of social login to allow users to bypass verification by being verified through FB and Google? I’m trying hard to follow the logic of the registration/user profile creation process, but the lack of detailed documentation on the UM site makes it difficult.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    7 years, 7 months ago

    Hi @senatorjack,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the ww.wp.xz.cn website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!
    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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