Hello @zak87, can you please provide a link to the XML file with the demo content?
Thread Starter
zak87
(@zak87)
Hi,
Thank you for fast replay.
Yes, I can, here it is – https://www.dropbox.com/s/696n92k5pes4tb3/ukko.WordPress.2020-01-03.xml?dl=0
I have sold around 4000 copies of my themes (there was no problem with Importer), but last 2-3 customer has report me this problem and I found it has to do with WordPress Importer. They have reported me for 2 different themes.
I am sending you also 2 print-screens (the same theme, same installation) once I have used ver 0.7 to import and on second screen is ver 0.6.4. Of course, I have there some custom Elementor Widgets + some default Elementor widgets and the problem has start from the ver 0.7
ver 0.7 – https://imgur.com/SLdhmKi
ver 0.6.4 – https://imgur.com/zz7VMc6
Thank you.
Thread Starter
zak87
(@zak87)
Me again.
I have create one video for my customers (sorry for my English) – https://www.youtube.com/watch?v=93RSoqXvdvw
If you are interested, I can give you admin access to test yourself.
On that video I am importing the demo content from my server -> to my server and on server is php 7.3.15 (if that has anything to do), but the situation is the same when I import to my localhost (my server > to localhost) and on localhost is php 7.3.1
The same problem has reported 5-6 of my customers.
Thank you for your time.
Thanks for the details. This needs to be fixed in Elementor, I have created a bug report here: https://github.com/elementor/elementor/issues/10774
