version 1.2.0 glitch

  • Resolved GB Design Studio

    (@gb-design-studio)


    1 year, 1 month ago

    just updated to new version and this has broken the pages that use the plugin. please help fix

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Helal Uddin

    (@helalwealcoder)

    1 year, 1 month ago

    Hi @gb-design-studio ,

    I’ve checked the URL you shared with me, and our plugin is working fine on our end.

    If you find any issues on any other page as well, please kindly share the URL with us. We will resolve your issue as soon as possible.

    We truly appreciate your patience and understanding while we handle your request. 💜 Rest assured, our team is on it!

    Sincerely.

    Helal

    Thread Starter GB Design Studio

    (@gb-design-studio)

    1 year, 1 month ago

    Hi Helal.

    Yeah, unfortunately we needed to downgrade the plugin to Version 1.1.5 as our client was not happy with the mess of the page when we have the new version installed. Please, try and fix this so we can upgrade to the newer version.

    Thanks

    Gary

    Helal Uddin

    (@helalwealcoder)

    1 year, 1 month ago

    Hi There,

    I have checked your issue and found that when I upgraded from version 1.1.5 to 1.2.0, there was no issue with my page or the plugin. I believe your issue is occurring due to some other reason. If you are still experiencing the issue, please contact us through our support forum. Our support team will assist you.

    Support Forum URL: https://bplugins.com/support/

    I appreciate your cooperation.

    Thanks

    Helal

Viewing 3 replies - 1 through 3 (of 3 total)

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