Version: 1.3.2 caused fatal error

  • Dublinate

    (@dublinate)


    8 months, 1 week ago

    Hi, the latest update caused a fatal error and crashed the website, details:

    An error of type E_COMPILE_ERROR was caused in line 201 of the file /home/irishorc/public_html/wp-content/plugins/bbp-core/includes/functions.php. Error message: Cannot redeclare bbpc_get_registered_nav_menus() (previously declared in /home/irishorc/public_html/wp-content/plugins/bbp-core-premium/includes/functions.php:253)

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    8 months, 1 week ago

    Hi @dublinate ,

    Thank you for bringing the issue to our attention.

    Could you please confirm if you’re using the latest BBP Core Pro v1.1.7? If not, kindly update to version 1.1.7, as this should resolve the problem.

    If you’re already on the latest version and still experiencing the error, please let us know.

    giwrgos123

    (@giwrgos123)

    8 months, 1 week ago

    BBP Core v1.3.2 conflicts with BBP Core Pro v1.1.7. The error is “PHP message: PHP Fatal error: Cannot redeclare bbpc_get_registered_nav_menus()”. One way to resolve this is to comment out the registration of the bbpc_get_registered_nav_menus() function on either the bbp-core/includes/functions.php file or the bbp-core-premium/includes/functions.php file.

    Thread Starter Dublinate

    (@dublinate)

    8 months, 1 week ago

    hi I am using v1.1.7 as you can see in the screenshot below.

    Thread Starter Dublinate

    (@dublinate)

    8 months, 1 week ago

    @giwrgos123 thanks, my AI gave me that same solution only it shouldn’t be a problem hence why I let the developer know about it.

    Moderator Support Moderator

    (@moderator)

    8 months, 1 week ago

    /wp-content/plugins/bbp-core-premium/

    As you are a customer of this developer they cannot support you here.

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

    Plugin Support SpiderThemes Support

    (@spiderthemes247)

    8 months, 1 week ago

    Hi @dublinate @giwrgos123 ,

    We’ll thoroughly investigate this issue and work on a solution. In the meantime, please reach out to us directly via email at [email protected], so we can provide you with the fixed update file immediately and keep you personally informed.

    Thank you for your patience, and we sincerely apologize for the inconvenience.

    Thread Starter Dublinate

    (@dublinate)

    8 months, 1 week ago

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Version: 1.3.2 caused fatal error’ is closed to new replies.