Hi @fjura
Thanks for posting.
Please, try clearing your caching plugin. If that doesn’t resolve the problem, try temporarily deactivating all plugins except for Page Builder by SiteOrigin, does the problem resolve?
Thread Starter
fjura
(@fjura)
Hello,
Tried clearing cache but it didn’t help. This must be an issue in the Page Builder widget because it started to happen right after I updated it and it only happens in the admin sections when you have a speciffic Post or Page opened (where you can see Page Builder layout present). It doesn’t occur when I dont use the Page Builder on post/page. Noone else reported something like this?
thank you
Thanks.
Were you able to move onto the second part of my message above? Did you also temporarily deactivate all non-SiteOrigin plugins? Did the issue resolve when only Page Builder was activated?
Hi,
For me also same problem after i updated new version and after i did again reback (means changed to old version) still also getting same problem why?plz can help me fix this?
and i deactivated all plugins and i checked again still same.plz help me?
Hi @sindhuphp
Sorry to hear this. Please, open a new support topic and let us know in that topic the troubleshooting steps taken so far. We’d be happy to help resolve as quickly as possible.
Thread Starter
fjura
(@fjura)
Were you able to move onto the second part of my message above?
yes and it didn’t help, its caused by Page Builder and specifically if images are present, please see the screenshot:
View post on imgur.com
I tried checking a Page created in PageBuilder that didnt have any images and there is no issue there.
Its caused by images in Page Builder, but why, I dont know.
Hi @fjura
Can you perhaps post on the SiteOrigin forum so we can get a set of temporary login details and take a look directly, we can’t do that here, unfortunately. Our forum is https://siteorigin.com/thread. If you let us know when that’s done we’ll get right on it. Unfortunately, this is a new issue we haven’t seen before so not sure of the cause as of yet.
Not sure why this is marked as resolved?
I am also experiencing this issue with multiple websites (Pagebuilder is used on many of our sites). The error disappears when disabling Yoast.
I would login to your SiteOrigin forums but your website is showing ‘Database Error’!
Hi Shaun, that just happened right now, we’re working on it. Sorry for the hassle. Please, open a new support topic here on .org and we’ll assist.
