• Resolved alex

    (@alexakhter)


    After new update broke website as not loading (grey background), but after a refresh it loads correctly.

    I have deactivated the plugin and all pages load correctly. Config setting for the plugin:

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    }
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @alexakhter

    Thank you for reaching out, and I am happy to help!
    Can you please let me know if you’ve purged the cache after the plugin update?

    Does the issue occurs every time you load the website?

    Thanks!

    Thread Starter alex

    (@alexakhter)

    @vmarko I did multiple times the purged (even reboot the webserver) every time the page loads.

    The other sites I run didn’t seem to be affected by the update (I can confirm that they are on the same version) although they have a slightly different config to this one.

    • This reply was modified 10 months ago by alex.
    • This reply was modified 10 months ago by alex.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @alexakhter

    Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?

    Thanks!

    Thread Starter alex

    (@alexakhter)

    Hi @vmarko,

    I just enabled the the plugin and it then caused a 503. I restarted IIS 10 on the server to see if that fixes the 503 error unfortunately it didn’t so I rebooted the server and it fixed the issue with IIS 10 and the plugin appears to now be working without changing any settings on the plugin.

    • This reply was modified 10 months ago by alex.
Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Version 2.8.11’ is closed to new replies.