Hi Frank999.
I am not wanting to hijack your thread BUT I have tried twice in the last 30 minutes to create a new post but nothing has appeared.
I have the same (ish) problem as you when I updated to 2.5 I am getting the error message “GDE Error: Unsupported File Type (pdf)”
It occurs in FFox, Opera, Chrome & IE
I have tried the following 3 shortcodes
[gview file=”http://[gview file=”http://www.floodproblems.co.uk/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” save=”1″]/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” force=”1″]
[gview file=”http://[gview file=”http://www.floodproblems.co.uk/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” save=”1″]/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf”]
[gview file=”http://[gview file=”http://www.floodproblems.co.uk/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” save=”1″]/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” save=”1″]
For me the complete site including the admin panel is dead, until i delete the plugin with ftp.
Hopefully a fix is available soon.
Frank999,
You can download 2.4.6 here though 2.5 won’t get fixed if nobody reports a reproducible problem, so I’d be grateful if you’d help me figure out the problem you’re having. GDE 2.5 was tested successfully by hundreds of beta testers before general release, though I know it’s not perfect, the issue you’re having was never reported. You may be able to see your server logs (maybe error_log file in the GDE directory or elsewhere in your control panel, if you have one) what server error was occurring. That would narrow down the issue significantly.
quintain,
Those shortcodes are not valid. You have a shortcode inside a shortcode, which isn’t likely to work. Although this is not your problem, the force= atrribute was also removed in 2.5 in favor of a global setting on the Advanced tab (if you need it). I’m guessing you want your shortcode to be:
[gview file=”http://www.floodproblems.co.uk/wp-content/uploads/2012/12/Crichton_2012_flood_plain_speaking_3rd_ed.pdf” save=”1″]
The save="1" is also optional unless you’re using a profile that otherwise doesn’t show the download link.
Kevin
Thanks for the fast feedback. I am looking for logs which can help you to find the problem.
2.5 was a major undertaking, so I’m not surprised that some issues slipped past beta testing… thanks for your patience. Let me know what you find out or if you need any more help.
