• Resolved David Theriault

    (@wheelz1986)


    Version 3.0.17 breaks my site (shifts some parts that were centre aligned to the far left of page)

    deactivating the plugin seems to have fixed the issue and this wasn’t an issue before the update to current version

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor iamnfinitylc

    (@iamnfinitylc)

    Thanks for reporting this issue.

    To help us investigate and reproduce the problem, we will need a bit more information from your side:

    1. Which WordPress theme are you currently using?
    2. A screenshot of the issue where the misalignment is clearly visible. Please ensure the browser URL bar is visible in the screenshot so we can see the affected domain.
    3. Does the issue occur on all pages or only specific pages or templates?
    4. Are you using any page builder (for example Elementor, Gutenberg, WPBakery, etc.) on the affected pages?
    5. Have you made any custom CSS changes, either in the theme or via a custom CSS plugin?

    This issue was not reported prior to version 3.0.17, so these details will help us narrow down whether the behavior is theme specific or related to a particular layout or configuration.

    Once we have this information, we will be happy to investigate further and assist you with a fix or workaround.

    Thanks for your cooperation.

    Thread Starter David Theriault

    (@wheelz1986)

    1. Which WordPress theme are you currently using?
      Twenty Twenty-Four Version: 1.4
    2. A screenshot of the issue where the misalignment is clearly visible. Please ensure the browser URL bar is visible in the screenshot so we can see the affected domain.
      Can’t figure out how to post image here
    3. Does the issue occur on all pages or only specific pages or templates?
      a few pages but not all
    4. Are you using any page builder (for example Elementor, Gutenberg, WPBakery, etc.) on the affected pages?
      Gutenberg
    5. Have you made any custom CSS changes, either in the theme or via a custom CSS plugin?
      no
    Thread Starter David Theriault

    (@wheelz1986)

    here are links to some pages… also others within the services section have the same issue

    Thread Starter David Theriault

    (@wheelz1986)

    Plugin Contributor iamnfinitylc

    (@iamnfinitylc)

    Thanks for providing the additional details. This information is extremely helpful for our debugging process.

    Please be assured that we are actively investigating the issue and working on a resolution. Our team has already begun reviewing the behavior introduced in version 3.0.17, and we will release an update that restores full compatibility as soon as possible.

    You can expect a patch to be published shortly. We appreciate your patience and cooperation while we work to resolve this.

    Plugin Contributor iamnfinitylc

    (@iamnfinitylc)


    We are pleased to inform you that we have identified the root cause of the issue, and the patch is already live in our testing environment.

    If you would like to try the latest beta build, you can download it directly from the WordPress plugin page:

    https://ww.wp.xz.cn/plugins/leadconnector/advanced/

    Scroll down to the section labeled “Previous Versions” and use the dropdown menu to select version 3.0.18 for download.

    We appreciate your support in reporting the issue and helping us uncover edge cases that are not always visible during testing. Your feedback has been valuable in accelerating the fix.

    Thanks From LeadConnector Team

    Thread Starter David Theriault

    (@wheelz1986)

    Thank you for your response and for a chance to try it out before official release… I have tested it on my website and it has fixed the issue I was having, although I no longer have a need for this plugin as I have found an alternative way to have the chat feature as well as the forms on my website I thank you for your time on this issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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