• Resolved mcampagnini

    (@mcampagnini)


    New version breaks the menu. Can’t put in a ticket to let the developer know because my ‘lifetime’ license expires. I used this one for years, it’s good, but hopefully this mess gets fixed.

    Oxygen + QuadMenu = broken

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @mcampagnini

    Hello mate

    Please share some screenshots to describe your issue.

    You can use this tool to copy/paste your screenshots here easily: https://snipboard.io

    You can also talk to us through our facebook page: https://www.facebook.com/quadlayers/

    Regards.

    It doesn’t work for me either.

    Oxygen 4.6 + QuadMenu

    I am getting this error:

    No ‘quadmenu_widget’ widget registered in this installation.

    Thread Starter mcampagnini

    (@mcampagnini)

    Exactly as Axy posted. I rolled back and it is working. If you still need a screenshot let me know, but it seems as though the Oxygen integration has been broken.

    Thread Starter mcampagnini

    (@mcampagnini)

    A client running Beaver Builder also had to be reverted. The menu wasn’t showing up at all.

    Plugin Author quadlayers

    (@quadlayers)

    Hello @mcampagnini @axytest

    Can you please share the exact steps to reproduce the issue?

    Thread Starter mcampagnini

    (@mcampagnini)

    Yes?

    step 1: upgrade QM to version 3 and Pro to 3.0.2

    Result: menu doesn’t load. No errors thrown in Beaver builder. In oxygen it just says the widget doesn’t exist. As a side note – the problem seems to be in the base plug-in, upgrading Pro to 3.0.2 and leaving the other at 2.3.7 seems to work, at least in Beaver Builder. I didn’t do the same test in Oxygen.

    hope this helps.

    Plugin Author quadlayers

    (@quadlayers)

    Hello @mcampagnini

    We’re unable to reproduce your issue with Beaver

    Please check https://snipboard.io/Br4KRp.jpg

    Can you contact us directly via facebook?

    https://facebook.com/quadlayers

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    step 1: upgrade QM to version 3 and Pro to 3.0.2

    @quadlayers cannot support you here as they would risk getting into real trouble supporting customers in these forums.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    Use the Facebook link. As their customer I am sure they would be able to provide you the support you paid for.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Does the 3.0.1 update resolve this issue? This happened on an Oxygen site of mine as well. Not going to update until this is hopefully resolved.

    Plugin Author quadlayers

    (@quadlayers)

    Hello @clockwood

    We’ve been unable to reproduce any issue with Oxygen builder

    Please contact us directly via facebook and provide the exact steps te reproduce the issue

    https://facebook.com/quadlayers

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘version 3 breaks’ is closed to new replies.