Please check your email. Your request made on 11:03 PM Feb 10, 2014 EST was answered in 50 minutes – on 11:55 PM Feb 10, 2014 EST
It would help to answer your question if you tell us exactly what kind of fatal error you are getting.
I copied the error just as it appears in the WordPress system administration panel. There is no other information. I am giving you everything that I see in the panel. You say I should tell you the kind of fatal error. I don’t know where to find more information on the kind of fatal error. Where do I look to find more information?
try to open wp-config.php and change
define( ‘WP_DEBUG’, false );
to
define( ‘WP_DEBUG’, true );
Please try activate plugin after that, it could give you more info.
Also please try to remove plugin folder completely and re-install it. (this won’t affect your settings)
I just sent you an email before I saw these instructions. Please ignore the email. I will try your recommendation and get back to you. Thank you very much
I changed the debug from false to true and also deleted the plugin folder. I then installed the plugin and got the following message:
Plugin could not be activated because it triggered a fatal error.
Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /var/www/laprogressive.com/wp-includes/functions.php on line 3008 Notice: add_custom_background is deprecated since version 3.4! Use add_theme_support( ‘custom-background’, $args ) instead. in /var/www/laprogressive.com/wp-includes/functions.php on line 2908 Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /var/www/laprogressive.com/wp-includes/functions.php on line 3006 Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /var/www/laprogressive.com/wp-includes/functions.php on line 3006
Notice: Undefined variable: wp_version in /var/www/laprogressive.com/wp-content/plugins/nxs-snap-pro-upgrade/nxs-snap-pro-upgrade.php on line 87 Notice: Undefined variable: wp_version in /var/www/laprogressive.com/wp-content/plugins/nxs-snap-pro-upgrade/nxs-snap-pro-upgrade.php on line 88
None of those are the “fatal” errors. Actually none of those are errors at all, they just notices.
Was the plugin installed and activated correctly?
I installed and activated it in the same manner I’ve used dozens of times. I used to install via ftp now I use the WP System Admin panel. I go to
plugins>add new
I just looked at it again and see another notice:
Notice: Undefined property: stdClass::$slug in /var/www/laprogressive.com/wp-content/plugins/nxs-snap-pro-upgrade/nxs-snap-pro-upgrade.php on line 76
Please contact support directly here: http://www.nextscripts.com/support
We need to take a look at your site.
THANK YOU!! I’ll contact then right away.
THANK YOU for fixing my problem!!
I have the exact same issue that you had mentioned above, what did resolve your situation?
I desactivated, updated and then boum: fatal error on activate! I am stuck here.
Thanks for the advice, I am waiting for customer support as well through ticket support
Nevermind, reslved it on my own. Maybe it should be added to troubleshooting. If you have a pro version and you want to desactivate the plugin, you have to completely delete de pro version helper before reactivating the general version of auto poster. Just did it and I could reactivate it. Now trying to reinstall the pro version on top.
