• Resolved rqb

    (@indivarus)


    Hello,

    First of all, thank you for a great plugin. I think in 3 + years this is the first time I have an issue with this plugin, and it was due to the last update to version 4.4.7.

    Now all login and registration forms are showing a recaptcha error, as “proprietor code is wrong” or alike (i am translating the message). So i had to deactivate the captcha function for the moment… Until i know how can i solve this, or you do in the next update…

    Additional Info: I deactivated all plugins and the problem was still there, confirming the problem.

    Thank you in advance.

    Regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you type the exact error message here. I would like to read it myself. Also which reCAPTCHA version did you set up in the plugin?

    Are you running a cache plugin in your site? Can you test one of WordPress default themes like Twenty Nineteen? What WordPress version are you running in your site?

    Thank you

    Thread Starter rqb

    (@indivarus)

    Hello,

    The message in Spanish is:

    “Error para el propietario del sitio web: el tipo de clave no es válido”

    Yes, I am using LiteSpeed Web Cache Manager, but I already disabled it and retry, and the error message remains.

    I am using recaptcha v2, since the plugin says: “Tienes la opción de usar Google reCAPTCHA v2 o un formulario de captcha matemática simple.” Already tried with v2 invisible and v3 and its the same thing.

    Weird cos I ve been using the same recaptcha for years

    Thank you for your quick reply.

    Thread Starter rqb

    (@indivarus)

    PS. last version of wp
    same problem with theme 2021.
    I disabled all plugins to check before writing you

    The only thing it may be a conflict with woocommerce??
    To be honest is the only login session i have in my site

    My wp login page was not affected by the message, but is ussing custom name page.

    • This reply was modified 5 years, 3 months ago by rqb.
    • This reply was modified 5 years, 3 months ago by rqb.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    The only thing it may be a conflict with woocommerce?

    It might have something to do with WooCommerce plugin. I am not really sure since you are the only one who has reported this issue with the latest version of our plugin 4.4.7 so far.

    Kind regards

    Thread Starter rqb

    (@indivarus)

    I rechecked all again.

    It seems it was LiteSpeed Web Cache Manager.
    Now all is working fine.
    Thank you for your replies, because thanks to that I was able to figure out what was making the error.

    Best regards,

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am happy to know that you managed to fix your error 🙂

    Enjoy the plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Version 4.4.7 shows captcha error’ is closed to new replies.