Hi astreetweb try the following URL.
Thank you
Thread Starter
asw
(@astreetweb)
Hi, thanks for the reply. Actually, that is the first thing I tried. I have these settings:
max_input_vars 3000
memory_limit 256
My server does not have Suhosin
I don’t get error message; in fact, it says settings saved. Except nothing gets saved.
I was wrong about previous version too, sort of. After reverting, I was able to save settings once and export settings once, but cannot save or export again . So I am not sure if this is related to version or something else. I will try installing even earlier version.
Hi did you by any chance upgrade any of your other plugins?
Thread Starter
asw
(@astreetweb)
Probably. I did try deactivating all other plugins. It did not help. I did try downgrading to 4.0.26 but that did not help so I think this is not related to version.
I do have 2 forms, one of which is quite large. I haven’t had this problem before with this plugin but usually only set up simple forms with a few fields.
I don’t know what else to try.
Can you test a different browser? Have you been in contact with your host and asked them if they have made any changes to your server? Did you update your theme?
Thread Starter
asw
(@astreetweb)
I tried in different browser; no change. I don’t think it is host as I can save form changes on other sites, no problem. No, the theme is the same.
I think it is related to the long form – it has 62 fields.
You might like to create a support ticket. @mike Challis the developer will look into your issue.
Regards
Thread Starter
asw
(@astreetweb)
Thanks for your suggestions.
Thread Starter
asw
(@astreetweb)
Ok. After testing, this is what I found is happening.
I had redirect to another page and captcha both enabled.
After entering 56 fields, redirect to another page disables itself.
If I make one more field (57), captcha disables itself.
I can add more fields and make other changes but cannot re-enable captcha or redirect.
If I delete field 56 and 57, then I can re-enable both captcha and redirect.
I cannot export form settings. I am not sure when this function stopped working.
Weird.
Yes it is very strange what is happening with this function not working correctly in your website. However only @mike Challis the developer can help you with your issue.
Kind regards
Thread Starter
asw
(@astreetweb)
I have found solution which worked for me. Indeed max_input_vars setting needs increase but you need to put php.ini file in wp-admin directory. This is what worked for me.
Create new file.
Put this code in it:
max_input_vars = 6000
Save file with name php.ini
Upload to wp-admin directory.
I hope this helps someone else with same problem.
That is great news 🙂 I am glad you found a solution and you also published it here for others to see.
Can you mark this support thread as resolved.
Thank you
