Version 5.0 Ruined the Plugin

  • delanet

    (@delanet)


    1 year, 4 months ago

    The latest 5.0 version update is exactly what I feared would happen. A functional and familiar system has to be destroyed just because someone wants to “revamp” it. The end result is absolutely terrible, and I don’t think I’m alone in this opinion!

    I don’t want to be negative, but I have to say that pretty much everything has been ruined. The add-on looks worse than before—just plain white and light gray, making it difficult to distinguish different elements. On top of that, some weird custom fonts have been used, which don’t match the rest of the WP-admin environment. The dates don’t follow the format set in WordPress. In the backup history, clear text labels have been replaced with vague symbols and dots, with a mouseover tooltip displaying numbers. What is happening here?

    Even worse, all the essential functions (jobs, logs, etc.) have been mysteriously hidden behind advanced menus. Backup jobs that I had given logical, structured names are now generically labeled as “files backup” and “database backup,” and I can’t even edit them anymore! All the fields are grayed out and disabled. What the heck?! I also tried running a backup, and it got stuck in the Dropbox upload phase, sending me 10 email notifications about the failed backup attempt.

    I hate to say this, but an add-on I once loved has been completely ruined. 😞
    Even if the worst bugs get fixed, that won’t change the fact that the new UI is absolutely awful.

    Luckily, I only installed this on one of my sites. Now I have to lock updates on all the WordPress sites I manage to make sure I don’t accidentally upgrade to this 5.0 version. I’m also keeping a backup of version 4.1.7 just in case. I can only hope I can manage with it for as long as possible…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saransh

    (@saranshwpm)

    1 year, 4 months ago

    Hello,

    We understand your frustration, and we truly appreciate you sharing your feedback. The goal of BackWPUp v5 was to streamline the backup process, making it smoother and quicker while reducing complexity for most users.

    For the issues you mentioned:

    • Job names & settings: If your previous jobs aren’t working as expected, have you tried reinstalling and setting up a fresh configuration? If you’re not concerned about old setups, this could help avoid migration-related issues.
    • Dropbox upload failure: This might be due to authentication issues. Please try re-authenticating your Dropbox connection by following this guide: Backup to Dropbox.
    • Older version: If you prefer sticking with v4.1.7 for now, we understand. However, we recommend keeping an eye on updates, as we continue improving v5 based on user feedback.

    Let us know if you need any assistance troubleshooting further.

    Best Regards,

    Moderator Support Moderator

    (@moderator)

    1 year, 3 months ago

    This topic is being closed to new replies because it’s not a support topic but a blog post for how unhappy people are with the new version.

    This site is no one’s blog. If you want to leave a review, feel free to so so. If you need support then raise a support topic. But if you do, please make is an actual support request and not an opinion article or blog post again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Version 5.0 Ruined the Plugin’ is closed to new replies.