Plugin Contributor
Paul
(@pryley)
When you roll back to v7, does the Site Reviews console page show any specific errors?
Also:
- Are you using any custom code snippets to modify Site Reviews in any way?
- Do you have any old or discontinued Site Reviews addons installed?
After my site crashed I had to rename the plugin in the cpanel so I don’t have version 7. Tried to reinstall 8.9 and it crashed again. I guess it doesn’t like one of my other plugins.
Plugin Contributor
Paul
(@pryley)
@madgeshatbox Okay, then here is what I suggest you try:
- Log in to your cPanel and delete the Site Reviews plugin from your plugins folder (don’t worry, your reviews are safe!)
- Go to your “WP Admin > Plugins” page and confirm that Site Reviews is gone from the list of plugins.
- Install and activate the WP Retro Version Manager plugin (this plugin will allow you to install an old version of Site Reviews).
- Go to the “WP Admin > Tools > Retro Version Manager” page, search for “site-reviews”, then install the 7.2.9 version.
I also sent you an email directly.
Thanks Paul. Finally had time to get this done. 7.2.13 was the oldest one available. Seems to be working so far.
Plugin Contributor
Paul
(@pryley)
Great. Now, go to the “Site Reviews > Tools > Console” page.
Are there any error entries in the console?
