• Resolved tsteinh

    (@tsteinh)


    I use SolidCentral to monitor plugin updates. Versions 9.5.1 and 9.5.2 generate critical error email when I try to connect to check for updates:

    Error Details

    =============

    An error of type E_ERROR was caused in line 13 of the file /home/opsplus/public_html/wp-content/plugins/google-analytics-for-wordpress/lite/includes/load.php. Error message: Uncaught Error: Class 'MonsterInsights_Report_Overview' not found in /home/opsplus/public_html/wp-content/plugins/google-analytics-for-wordpress/lite/includes/load.php:13

    Stack trace:

    #0 /home/opsplus/public_html/wp-includes/class-wp-hook.php(324): MonsterInsights_Lite::{closure}()

    #1 /home/opsplus/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #2 /home/opsplus/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

    #3 /home/opsplus/public_html/wp-settings.php(727): do_action()

    #4 /home/opsplus/public_html/wp-config.php(187): require_once('/home/opsplus/p...')

    #5 /home/opsplus/public_html/wp-load.php(50): require_once('/home/opsplus/p...')

    #6 /home/opsplus/public_html/wp-blog-header.php(13): require_once('/home/opsplus/p...')

    #7 /home/opsplus/public_html/index.php(17): require('/home/opsplus/p...')

    #8 {main}

      thrown

    I rolled all my sites back to 9.4.1 and the error went away.

    BTW – Your ‘read first’ link has a link for support for lite users that takes us right back here!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @tsteinh,

    Thanks for reaching out. I’m so sorry for the trouble here!

    Our team is currently unable to recreate this error on our test sites. Would it be possible for us to take a direct look at the error within a staging environment for one of your sites? Please reach out to us at https://www.monsterinsights.com/get-help/ and we’ll be happy to investigate things further.

    Thanks so much!

    Plugin Support Michelle D.

    (@devmich)

    Hi @tsteinh,

    We’ve gotten a few more reports that the E_ERROR relating to “MonsterInsights_Report_Overview” is due to a conflict with SolidCentral. It sounds like their team has a fix for this, if you can reach out to the SolidWP support team for more details.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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