Hello @lcg1 !
We’ve managed to solve the issues. The plugin is working now!
Please update the plugin or try to reconnect! Within a couple of hours the reviews will be available!
Would you concider changing the review?
Feel free to write us, if you need any assistance,
Lídia
Trustindex
Yo sigo con el mismo problema:
Your reviews are being downloaded in the background. This should not take more than a few minutes.
In the meantime, you can setup your widget with a few example reviews.
Y nunca se descargan las reseñas. Esta todo actualizado y el problema persiste.
Hi @samuel1712 !
If you have a lot of reviews it might take longer.
Are the reviews downloaded now?
Let me know!
Feel free to write us, if you need any assistance,
Lídia
Trustindex
Plugin Support
tomwolf
(@tomwolfhun)
Hello @lcg1 , As I checked your site, the widget is working. If you need further assistance, please send us the content of the Troubleshooting tab.
Hello @samuel1712 ,
Please upgrade the plugin, re-connect the platform. If you need further assistance, please send us the content of the Troubleshooting tab.
Feel free to write to us, if you need further assistance,
Tom
Trustindex
Thread Starter
lcg1
(@lcg1)
Hey Tom,
Thanks. Yes, it works.
Only issue is that it is showing a wrong “date”. In our case, it shows the same date for several reviews (and that is not how it happened on the trip advisor site).
Best
Hi @lcg1 !
Could you send us the Troubleshooting text?
We need to see what’s the problem!
Feel free to write to us, if you need further assistance,
Lídia
Trustindex
