Hi @guillaumeae2 the problem is sometimes we detect a cli which is not the hosting expected one. There are two ways to solve this problem:
- force the php cli path in the Matomo configuration
- disable the async mode which let php CLI calls unavailable.
For more insight you can also check this guide for more insights: https://github.com/matomo-org/matomo-for-wordpress/issues/647#issuecomment-1409284712
Hi,
thank you for your reply.
I performed the actions that were indicated on the git that you provided me. But I still have the same warning in the module.
Also, when I go to Matomo Administration or Report, I am told the following: “Could not find wp-load. If your server uses symlinks or a custom content directory, Matomo may not work for you as we cannot detect the paths correctly. For more information see https://matomo.org/faq/wordpress/how -do-i-make-matomo-for-wordpress-work-when-i-have-a-custom-content-directory/”
So I went to this link, and followed the instructions I was asked to do. But I still have the same error.
I am under a Git version of WordPress, would this be what causes this bug with your module? Yet all the plugins that I have used for several years work.
Best regards
Guillaume
Hello @guillaumeae2. For us to check on this further, can you please provide us the following:
1. Screenshot of the error/issue
2. Copy of your system check report
Also, can you please installing this Matomo plugin and activate it to your website: https://ww.wp.xz.cn/plugins/matomo/
Hey @guillaumeae2 . Have you already had a look at our last comment or maybe any question about it?
Hi @guillaumeae2 As we didn’t receive a response after 1 week, we’re marking this issue as resolved. If something is not working, feel free to leave a comment and we’d be happy to assist.
