Vertical scroll JS error

  • Resolved sandqi

    (@sandqi)


    5 years, 6 months ago

    Version 4.0.7
    Vertical scroll doesn’t work and as a result it also breaks the premium carousel widget
    This is the error in the console:

    iscroll.min.js?ver=4.0.7:1 Uncaught TypeError: Cannot read property 'children' of null
    at new t (iscroll.min.js?ver=4.0.7:1)
    at HTMLLIElement.<anonymous> (premium-vscroll.min.js?ver=4.0.7:1)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at n.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at window.premiumVerticalScroll.v.setSectionsOverflow (premium-vscroll.min.js?ver=4.0.7:1)
    at window.premiumVerticalScroll.v.init (premium-vscroll.min.js?ver=4.0.7:1)
    at e (premium-vscroll.min.js?ver=4.0.7:1)
    at _runHook (frontend.min.js?ver=3.0.14:2)
    at Object.doAction (frontend.min.js?ver=3.0.14:2)
    at e.exports.runReadyTrigger (frontend.min.js?ver=3.0.14:2)
    • This topic was modified 5 years, 6 months ago by sandqi.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • leap13support

    (@leap13support)

    5 years, 5 months ago

    Hi @sandqi,

    Thanks for contacting Leap13 support!

    Well, I have checked the page you sent from my end, and I’m unable to locate the console error from my end. So am I missing something?

    Here’s a screenshot for more clarification.

    Regards,

    Thread Starter sandqi

    (@sandqi)

    5 years, 5 months ago

    Hi Team,

    The error only shows up when the “Full Section Scroll” feature is enabled. I had disabled this feature on the shared link, that’s why the error didn’t show in the console.
    I have now re-enabled the feature and the error is now showing, please take a look and advise. http://qistaging.com/dou/demo-home/
    BTW i have upgraded the plugin to 4.0.8 now!

    leap13support

    (@leap13support)

    5 years, 5 months ago

    Hi @junyewgempakstarz,

    Hope you’re having a great day 🙂

    I’ve checked your page, found a console error. So, could you please check after deactivating all the plugin except Elementor and Premium Addons so can make sure if the issue is coming from a conflict with one of the installed plugins.

    Regards

    Thread Starter sandqi

    (@sandqi)

    5 years, 5 months ago

    Hello!

    I disabled all the plugins except Elementor and Premium Addons but the error was still there!
    Like I said before the error only shows up when the “Full Section Scroll” feature is enabled.
    Please advise
    P.S: upgraded to version 4.0.9 now

    Plugin Author Leap13

    (@leap13)

    5 years, 5 months ago

    Hi @sandqi,

    Hope you’re doing great today 🙂

    I’ve checked the page, but I’m not sure what can cause such thing. It seems to be coming from the JS code that handles Full Section Scroll option.

    I would be more than glad to help, but I will need to check things from your end, so could you just please open a ticket on our support system from here?

    Regards

    Thread Starter sandqi

    (@sandqi)

    5 years, 5 months ago

    Thanks, I have opened a support ticket: https://my.leap13.com/contact-support/ticket/152850

Viewing 6 replies - 1 through 6 (of 6 total)

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